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No public testimonials yet Be the first to share your experienceFlagship Virtual Business Solutions for small teams
Keep admin work, customer follow-up, and daily operations moving.
Justin Reavis Consulting helps Midwest businesses stay organized with virtual business support, after-hours answering, client follow-up, scheduling, inbox help, document support, and practical tech backup.
Client support desk ready
Call intake, message notes, follow-up tasks, and client records
- Admin
- Organized
- Follow-up
- Tracked
- Calls
- Captured
Virtual business task board
Follow-up and call notes
Invoices and payments
About JRC
Practical support from someone who understands small-business operations.
I'm Justin Reavis. I help small businesses keep up with customer follow-up, admin work, call coverage, documents, scheduling, inbox organization, and the everyday tech details that can slow a team down.
JRC serves small businesses across the Midwest with a practical, organized approach: clear notes, visible next steps, and support that fits the way local operators actually work.
Justin Reavis Consulting is operated as a service line of Quad County Weather LLC, which provides the business structure behind JRC's client agreements, billing, and operations.
Client stories
Trusted support, told by the people who use it.
Approved client testimonials appear here after JRC reviews them for authenticity, permission, and publication fit.
Businesses we work with
Built for local operators, field teams, and small offices.
JRC supports service businesses, contractors, professional offices, property teams, and community organizations that need dependable help without enterprise complexity.
Testimonials
Real feedback from JRC clients.
Star-rated testimonials are reviewed before publication. Businesses are shown publicly only when permission has been given.
Approved client testimonials will appear here after staff review.
No public testimonials yet Be the first to share your experienceAfter-hours answering service in the Midwest
Calls answered, documented, and routed when your office is closed.
JRC helps small Midwest businesses capture after-hours calls, weekend messages, overflow calls, and urgent requests without making owners dig through voicemail the next morning.
Call intake
JRC answers using your saved greeting and captures caller name, callback number, reason for call, urgency, and notes.
Routing rules
Routine messages can wait for business hours. Urgent calls can follow your on-call contact order and escalation instructions.
Clean records
Each call is logged in the client workspace with notes, status, callback details, and history for follow-up.
Answer under your business name
Use a dedicated number or call forwarding path for each client, with greeting scripts and intake fields saved in the portal.
Capture the details
Caller name, callback number, reason, urgency, and notes are documented so calls do not disappear into voicemail.
Escalate what matters
Urgent calls can be tagged, assigned, and routed using your escalation instructions and on-call contact order.
Built for local service businesses that miss revenue when calls go unanswered.
Good fit for towing, contractors, property managers, repair shops, field service teams, and small offices that need coverage without hiring another full-time employee.
Answering service for towing companies
Towing calls need location, vehicle details, and urgency captured fast.
JRC provides after-hours call intake for towing and roadside businesses so callers do not disappear into voicemail while drivers are busy or dispatch is unavailable.
What JRC captures
Pickup location, callback number, vehicle details, issue type, tow destination, safety concerns, and caller notes.
How urgent calls are handled
Calls can be tagged by severity and routed using your preferred call, SMS, or app-dispatch instructions.
What you get afterward
Each call creates a record with the caller, details, urgency, and any dispatch notes so follow-up is clear.
Towing-ready intake
Capture vehicle make, model, color, plate, pickup location, tow destination, and roadside issue from the call center intake.
Urgency tagging
Emergency, high-priority, and routine calls can be separated so the right calls get escalated first.
Call history by customer
Repeat callers and callback numbers stay attached to the client record for cleaner follow-up.
Use it when drivers are busy, dispatch is short-staffed, or calls are coming in after hours.
Forward your calls to the assigned answering line and JRC opens the correct intake automatically when the line rings.
Answering service for contractors
Service calls documented while your crew keeps working.
For plumbers, HVAC teams, electricians, roofers, cleaning companies, and repair crews, JRC captures calls when you are on a job, closed for the day, or unable to pick up.
New work requests
Caller details, service needed, property location, preferred callback time, access notes, and urgency.
Existing customer calls
Appointment questions, follow-up requests, billing questions, warranty concerns, and urgent issues are logged cleanly.
Daily call summary
Owners can review what came in without sorting through voicemail or missed-call lists after a long day.
New job inquiries
Capture caller details, service needed, location, preferred callback time, and urgency.
Existing customer messages
Document follow-up requests, appointment questions, billing questions, and escalation needs.
Daily summaries
Send a clean summary of calls so owners can review what came in without digging through voicemails.
If your phone rings while you are on a ladder, under a sink, or driving to the next job, you need backup.
JRC helps turn missed calls into documented follow-ups.
Small business IT support in the Midwest
Practical tech help for everyday business problems.
JRC helps small businesses with computers, email, accounts, printers, Wi-Fi, remote support, security basics, backups, and recurring support plans.
Help desk requests
Remote sessions for software issues, email problems, account setup, printer trouble, and small office questions.
Organized ticket history
Requests, devices, invoices, estimates, and notes stay tied to the client workspace for future reference.
Recurring support
Monthly support plans give small teams a dependable contact without hiring full-time IT.
Remote help desk
Session-code based support for computer issues, software questions, email problems, and account setup.
Small office basics
Wi-Fi, printers, device records, Microsoft 365, Google Workspace, MFA, and password recovery support.
Clear records
Tickets, invoices, devices, estimates, and support history stay organized in the JRC client portal.
For businesses that need a dependable technical contact without enterprise-contract noise.
Start with a consultation or choose a monthly support plan.
Virtual Business Solutions
One place for admin tasks, calls, follow-up, and practical tech support.
Use Justin Reavis Consulting when your business needs more coverage without adding another full-time seat. JRC can organize admin tasks, answer calls, document requests, coordinate follow-up, and help with the systems your team depends on.
After-hours answering in the Midwest
Answering for towing companies
Answering for contractors
Small business IT support
Service pricing
Virtual Business Solutions
Remote admin help for follow-ups, scheduling, inbox organization, data entry, document prep, customer updates, and practical back-office tasks.
Answering Service
After-hours and overflow call intake for businesses that need calls answered, documented, and routed to the right person.
Customer Follow-Up
Caller details, requests, urgency, notes, and next steps are organized so owners can respond without digging through voicemail.
Computer and Office Tech
Windows troubleshooting, printers, email, account setup, software issues, Wi-Fi, and small office technology support.
Client Portal Records
Tickets, call notes, invoices, estimates, payments, devices, and support history stay tied to each client workspace.
Document and Workflow Support
Shared files, checklists, customer notes, task boards, and routine office details stay easier to find and act on.
Pricing
Start with Virtual Business Solutions, then add the coverage you need.
Business Solutions is the flagship lane for admin work, customer follow-up, scheduling, inbox help, documents, and task-board visibility. Answering and Tech Care can be added when calls or systems need extra support.
Tech support subscriptions
Tech Care plans.
These plans are built for homes, solo operators, and small local businesses that want practical remote help without a full managed-IT contract. Most support is handled by phone, email, and secure remote session. Each plan creates a JRC review request before service begins.
Basic Tech Care
$49 / month
$135 quarterly
- 2 included remote sessions per month
- Basic computer, email, printer, and software troubleshooting
- Best-effort remote diagnostics
- Extra requests available as add-ons
Standard Tech Care
$99 / month
$279 quarterly
- Up to 4 included remote sessions per month
- Priority scheduling during normal support availability
- Computer, email, account, printer, and software help
- Simple device upkeep guidance
Business Tech Care
$199 / month
$549 quarterly
- Up to 7 included remote sessions per month
- Priority support for small business workflows
- Basic account setup and new-device guidance
- Good fit for small offices that need regular help
Add-ons
Extra Remote Session
$35 each
Add a single scheduled remote help session when the included monthly sessions are used.
Additional Support Time
$75 / hour
For troubleshooting or setup work that goes beyond the included plan sessions.
New Computer Setup
$99 / device
Remote setup help for a new workstation, basic apps, accounts, and handoff checks.
Printer Setup
$49 / printer
Remote printer setup, driver checks, and basic test printing for supported printers.
Email or Account Setup
$49 / account
Mailbox, login, MFA, or basic account setup support for one user account.
After-Hours Remote Support
$125 / hour
Available only when scheduling allows and confirmed by JRC before work begins.
After-hours answering service
Answering service plans.
Call coverage is priced by monthly included minutes because answering work depends on call volume and call length. JRC reviews every signup before billing or activation so the package, coverage hours, forwarding plan, and escalation instructions fit the business.
Message Starter
$149 / month
60 included minutes
$99 one-time setup fee
- Low-volume after-hours message taking
- Standard caller list history
- Daily summary and monthly report
- $1.75 per overage minute
Local Standard
$249 / month
150 included minutes
$99 one-time setup fee
- Best default plan for small local businesses
- Advanced caller history and callback tracking
- Appointment scheduling included
- $1.50 per overage minute
Priority Plus
$399 / month
300 included minutes
$99 one-time setup fee
- Higher call volume coverage
- Emergency tagging and dispatch history
- Advanced caller-level history
- $1.35 per overage minute
Priority Escalation
$599 / month
500 included minutes
Setup included
- On-call contact order and escalation tracking
- Call recording storage included
- Priority escalation coordination included
- $1.25 per overage minute
Available add-ons
Extra 25 Minutes
$45 as needed
Prepaid minute block for light usage bumps during a busier month.
Extra 50 Minutes
$85 as needed
Prepaid minute block for higher after-hours call volume.
Holiday Coverage
$75 / holiday
Add coverage for selected holidays when it is not included with the package.
Additional Line
$25 / month
Add another forwarding number, location, department, or call path.
Call Recording Storage
$30 / month
Retain recordings for review, documentation, training, or escalation follow-up.
Flagship service
Virtual Business Solutions plans.
Virtual Business Solutions is priced by monthly admin hours because the work is task-based: follow-up, scheduling, inbox organization, documents, data entry, routine coordination, and customer updates. Overage is billed at $60/hour in 15-minute increments, and client-visible work is tracked in the JRC portal.
Client-visible work board included
Business support work can be organized in the client portal so clients can see what was requested, what JRC is working on, what needs their input, and what has been completed. Internal notes stay private.
Requested
In Progress
Waiting on Client
Completed
Business Solutions Starter
$299 / month
5 admin hours
- Appointment confirmations
- Basic customer follow-ups
- Light inbox sorting and flagging
- Simple admin task support
- Client-visible work board
- $60/hour overage, billed in 15-minute increments
Business Solutions Standard
$499 / month
10 admin hours
- Customer follow-ups and return calls using approved scripts
- Scheduling and calendar coordination
- Inbox management and simple replies
- Data entry, document prep, and basic organization
- Client-visible work board
- $60/hour overage, billed in 15-minute increments
Business Solutions Plus
$799 / month
18 admin hours
- Daily inbox review
- Appointment booking and rescheduling
- Customer service responses
- Estimate or invoice draft preparation
- File organization and weekly admin summary
- Client-visible work board
- $60/hour overage, billed in 15-minute increments
Operations Support
$1,499 / month
35 admin hours
- Priority routing and daily admin task handling
- Customer follow-up coordination
- Scheduling and calendar control
- Document creation, data entry, and weekly reporting
- Multi-contact coordination
- Client-visible work board
- $60/hour overage, billed in 15-minute increments
Good fit tasks
Inbox organization, simple replies, appointment scheduling, customer follow-up, message handling, data entry, document prep, file organization, checklist cleanup, portal updates, and weekly admin summaries.
Not included
Full marketing campaigns, social media strategy or ads, high-level bookkeeping, payroll, HR, legal or medical documentation, and cold calling are outside these packages.
Prefilled knowledge base
Find answers before opening a ticket.
Get support
Tell us what is happening.
Submit a request here. Logged-in clients can also view ticket status from the portal.
Portal
One login opens the right workspace.
JRC Account Portal
Clients see their tickets, invoices, payments, devices, estimates, and remote-support history. Staff sign in from the same place and automatically get the staff workspace.
Portal Login